Privacy Policy

Last Updated: 2/2/2025

At RESONAIRR, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.resonairr.com) and make purchases from us.

1. Information We Collect

When you use our website, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. Order information, including purchase history, transaction details, and shipping preferences, may also be collected. Technical data such as IP address, browser type, device information, and cookies are used to enhance your experience. Communication data includes messages, inquiries, and feedback you send us.

2. How We Use Your Information

We use the collected information to process and fulfil orders, send order confirmations, provide customer support, respond to inquiries, improve our website, products, and services through analytics, send promotional emails if you opt-in about new products, discounts, or updates, and comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with service providers such as third-party payment processors, shipping companies, and marketing tools to fulfil orders and provide services. Legal authorities may receive information if required by law or to protect our rights and prevent fraud. Analytics providers may receive data to analyse website traffic and improve customer experience.

4. Cookies & Tracking Technologies

We use cookies to improve website functionality and personalise your experience, analyse visitor behaviour and website performance, and enable targeted advertising if you consent to marketing cookies. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement strict security measures to protect your personal data, including encryption, secure payment gateways, and access controls. However, no online system is completely secure, so please ensure you protect your own login credentials.

6. Your Rights

You have the right to access, update, or delete your personal information. You can opt out of marketing emails at any time. You may request details on how your data is used and lodge a complaint if you believe your data is mishandled. To exercise these rights, contact us at support@resonairr.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at support@resonairr.com.